WELCOME

Reduce the operating costs of your technical and housekeeping departments by up to 15%

See how, thanks to structured technical and housekeeping processes, we can turn “firefighting” into real savings and better guest ratings.

Welcome to our website.
We are SynHo.

SynHo Ltd. is a British company with Polish capital and headquartered at 85 Great Portland Street in London. For nearly 20 years, we have been supporting hotels across Europe, helping them reduce costs, increase team efficiency, and improve guest experiences.

As the exclusive distributor of SynergyMMS in Europe, the Middle East and Africa, and India, we guarantee access to proven solutions already used by almost 300 properties in the EMEA and India regions, and thousands of hotels worldwide.

Our team combines the know-how of hoteliers and IT engineers, offering multilingual support and transparent terms of cooperation – all to ensure your guests remember their stay, not the glitches.

IMPLEMENTED SYSTEMS

YEARS OF EXPERIENCE

Why SynHo?

The SynHo team combines hotel know-how with technology to replace firefighting with prevention, and get rooms back on the market faster. With structured maintenance, agile housekeeping, and accurate inspections, you can reduce operating costs by up to 10 percent—before the first guest even notices.

Want to calculate your ROI?
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IT’S FREE!

Schedule a short, free consultation – in 30 minutes we will calculate your ROI together and show you how to work more calmly and profitably from day one.

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Check out our offer

SynergyMMS – the digital maintenance hub for your hotel

Hotel Facility Maintenance Management

Housekeeping Department Management

Technical snagging & handover for new builds / hotels under renovation

SynergyMMS – the digital maintenance hub for your hotel

Hotel Facility Maintenance Management

Housekeeping Department Management

Technical acceptance of new investments / hotels under renovation

SERVICE: SYNERGYMMS

SynergyMMS – the digital maintenance center for your hotel.

Imagine all faults, maintenance, and guest requests flowing into a single, transparent dashboard, and your team—from reception to housekeeping to maintenance —tracking their status in real time. With SynergyMMS, daily “firefighting” becomes planned, measurable processes: you regain control of costs, improve service quality, and… allow the technical team to grab a coffee before the next call comes in.

SERVICE: SYNERGYMMS

Benefits visible from day one.

-50% response time

Requests go directly to the appropriate technician; the system suggests priority and route.

Faster availability and sale of rooms

Room status updates automatically after cleaning/inspection, so reception can immediately put it up for sale.

-15% operating costs

Preventive maintenance and trend analysis eliminate unplanned repairs and unnecessary parts purchases.

-30% guest complaints

Faster troubleshooting = less stress for guests, better OTA ratings.

Higher team motivation

Clear division of tasks and mobile access to information reduce the frustration of “who, what, where.”

Management Data – OneClick

KPI dashboards show the current and historical situation of the hotel.

SERVICE: SYNERGYMMS

Key Features of SynergyMMS

Fault Registration & Work Orders – all reports in one queue, regardless of source.
Intelligent Dispatching – automatic assignment of tasks to employees taking into account SLA, availability and skills.
Preventive & Predictive Maintenance – the system monitors the inspection calendar and warns about the risk of failure before it happens.
Inspections and checklists – custom or ready-made templates for rooms, HVAC equipment, spas, and more.
Mobile Access 24/7 – the app works offline; scan QR codes even in the basement, where Wi-Fi is afraid to peek.
Multilingual interface – international teams see the same data in their own language.
Full integration – PMS, telephone switchboard and other systems work together seamlessly.

Automation that really shortens queues

Automation that truly shortens queues. Requests are submitted automatically or manually, and SynergyMMS selects a staff member based on their availability, skills, and workload. Housekeeping, technicians, and reception staff can see the progress in real time, and after cleaning, the system immediately changes the room’s status to “ready for sale.” This is complemented by management reports, which provide data on costs, SLAs, and staffing levels in a single dashboard.

SynergyMMS user reviews:

Director of Engineering, Resort.

SynHo’s maintenance service made failures a rarity. PMs run from the calendar, costs dropped by 17%, and I finally have time for guests — and a fridge full of coffee on shift. Strongly recommend.

Head of Housekeeping, Boutique hotel.

After deploying the Housekeeping module, the roster builds itself. Rooms return to sale faster, reviews gain stars, and the team no longer runs around with radios in a panic. Guests notice the difference instantly.

Investor, New property.

Technical snagging with SynHo is an investment in peace of mind. They found 127 defects before opening. The contractor fixed everything on time and guests entered ready rooms on day one — stress-free.

SERVICE: SYNERGYMMS

Why SynergyMMS?

SynergyMMS was founded in 1985 at SAI Systems Associates (now part of the RealPage ecosystem), so it’s not just another startup that will disappear faster than “last room available” in a booking engine. Years of experience in the hotel industry have translated into refined processes, responsive support, and a transparent licensing model.

Ready for a trouble-free tomorrow?

Schedule a free demo or download a trial version and see what it’s like when a hotel truly gets things done, and your maintenance department still has time for coffee.

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